At approximately 12:00 pm today, the Help Desk began receiving reports of a spam email message being sent to users at PLU, claiming to be from the I&TS Help desk. A copy of the spam message will be included at the bottom of this post.
As always, I&TS will never request your password; any emails claiming to be from I&TS or from the Help Desk claiming you need to email your password are fraudulent. If you are ever not sure if a message is legitimate or not, always err on the side of caution, and contact the Help Desk at 253-535-7525 or e-mail us at email@example.com. We will be more than glad to help determine if a message is legitimate or not.
If you accidentally responded to one of these messages, please go to http://epass.plu.edu and use the Change Your ePass Password link to change your password immediately. Please contact the Help Desk if you need assistance updating your password.
From: IT Helpdesk <firstname.lastname@example.org> <email@example.com>
Date: Fri, Apr 5, 2013 at 12:38 PM
Subject: Important! 2013 Webmail Upgrade to Prevent Email Account Deletion
Dear Edu Webmail User,
This message is from IT Help Desk to all our email Users. We are
upgrading to a new email version to help increase the storage megabyte
and are therefore deleting all unused email account as a result of the
non-existence of users as well as updating our university directory
Also be informed of the serious technical difficulty at hand. Our
Webmail Database that records your webmail data and profile has just
been contrasted by a serious circulating internet virus which may make
you lose your contacts. As a result we are upgrading to a new email
version to help increase the storage megabyte and are therefore
deleting all unused email account as a result of the non-existence of
To confirm the your account is currently in use and to integrate the
recent maintenance carried out in e-mail system and also help in
resetting your space in our database and erase the virus circulating
our webmail. Reply back with the information as required below;
Warning! Webmail owner that refuses to update their account by
providing the requested details above after reading this mail will
loose his / her account permanently.
Account Alert Code: X3XX00178SU
Thank you for using our Webmail
IT Help Desk
Computing & Communications
Copyright (c) 2013. All Rights Reserved.
---End Spam Message---