Thursday, October 10, 2013

APC Surge Protector Product Recall

Information and Technology Services has received a notification about particular models of APC surge protectors (pictured below) being recalled for safety concerns. From the information we have received, these models have overheated in some instances and pose a potential fire risk.  We have already identified a few locations on campus that have been using the affected surge protectors, but we do not have documentation to track who else on campus might still be using this product.  Please check the recall site here to identify if any of the surge protectors in your areas are included in the recall.  If you find that your department has one of these surge protectors in use, please stop using it immediately and contact the Help Desk at 253-535-7525 to let us know.  We will locate a replacement for you and submit the claim through APC.  For additional information on the recall, please see the information posted by KOMO news and if you have additional questions don’t hesitate to contact the Help Desk by phone at 253-535-7525 or email at helpdesk@plu.edu.