tag:blogger.com,1999:blog-47714049552876067842024-02-18T18:43:53.263-08:00PLU Help DeskNews, updates, and tips from Pacific Lutheran University's Information & Technology Services Help Desk. Contact us at <a href="mailto:helpdesk@plu.edu">helpdesk@plu.edu</a> or 253-535-7525. Or visit the <a href="http://www.plu.edu/helpdesk/">Help Desk</a> web site.PLU Help Deskhttp://www.blogger.com/profile/01001249885682154158noreply@blogger.comBlogger43125tag:blogger.com,1999:blog-4771404955287606784.post-39166901602105995472016-02-09T12:51:00.001-08:002016-02-09T13:32:07.491-08:00Fraudulent Email and Phishing Redux<table cellpadding="0" cellspacing="0" class="tr-caption-container" style="float: right; margin-left: 1em; text-align: right;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgOA6HWP7wgH5WNSl7RANtboLdCIrcGlhCT1RLU8TL-DBOsUk_EQ2fM7gQFhBUjX0irO8NhNvRVPFB_cUqeVdlUJxeGB9zuBdi9Q049v-LGCuKq8Hc-vNSvidXlCsa9_OvqcNuX2wzBqQ/s1600/phishing-email.png" imageanchor="1" style="clear: right; margin-bottom: 1em; margin-left: auto; margin-right: auto;"><img border="0" height="220" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgOA6HWP7wgH5WNSl7RANtboLdCIrcGlhCT1RLU8TL-DBOsUk_EQ2fM7gQFhBUjX0irO8NhNvRVPFB_cUqeVdlUJxeGB9zuBdi9Q049v-LGCuKq8Hc-vNSvidXlCsa9_OvqcNuX2wzBqQ/s320/phishing-email.png" width="320" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">Example of phishing email (click to enlarge)</td></tr>
</tbody></table>
Yet another round of fraudulent "phishing" emails have been sent across Campus masquerading as an official email warning users that their accounts are about to be shut down unless they are verified. <br />
<br />
As we have noted multiple times during these campaigns, the Help Desk will <u>never</u> solicit your account information. All of our account work is done via our <a href="http://epass.plu.edu/" rel="nofollow" target="_blank">ePass website</a> [epass.plu.edu], and we will not intentionally put your account into a position where it cannot be recovered.<br />
<br />
Given how these emails continue, we felt it would be appropriate to pass on a small FAQ to help better inform the PLU community about these phishing emails.<br />
<br />
<h2>
<span style="font-size: x-large;">Summary</span></h2>
<ul>
<li>PLU (I&TS) will never solicit your account information via email</li>
<li>If you ever have even the slightest inkling that an email might be fraudulent, do not do anything with it and call the Help Desk at 253-535-7525</li>
<li>If you have clicked on any links in these emails or responded to them, call the Help Desk at 253-535-7525</li>
<li>This phishing campaign has been attacking users for several months, taking over PLU accounts and sending more phishing emails from PLU accounts</li>
<li>They often include PLU logos to mimic official PLU emails and claim to be from the non-existent <i>PLU Webmail Management Team</i></li>
</ul>
<div>
<i><br /></i></div>
<h2>
<span style="font-size: x-large;">FAQ</span></h2>
<b>Q: What exactly is a phishing email?</b><br />
A: A phishing email is basically an email meant to trick users into revealing sensitive information, "baiting" them into giving out private info such as passwords, credit card information, etc.<br />
<br />
Typically, a phishing email will masquerade as coming from an official source, often claiming to either have important information for the user or claiming that their "account will be terminated" if the user doesn't give out their password information.<br />
<br />
Unfortunately, methods will vary from phishing email to phishing email.<br />
<br />
<b>Q: How can I tell if an email is a phishing email?</b><br />
A: Most phishing emails are plagued with:<br />
<ul>
<li>Spelling errors</li>
<li>Grammatical mistakes</li>
<li>Strange use of punctuation</li>
<li>Bits of "code" showing in the email</li>
<li>Vague claims or threats towards your account</li>
<li> Inconsistent or incorrect information about the account system</li>
</ul>
<b>Q:</b> <b>Why is this still happening months after the initial email? Can't these emails be stopped?</b><br />
A: The way this particular phishing campaign is working is to send out as many emails as possible to PLU emails, collect a few accounts, sit on these accounts for a bit while sending out more emails, and continue to collect more accounts. Every time the attackers get another account, they can send out hundreds of emails; if even one person responds, that's another account and another couple hundred emails.<br />
<br />
It's a vicious cycle that we can only break by educating users about the existence of these emails. While we do our best to shut down the accounts as soon as we receive a report, usually we don't get a report until after a few minutes of sending, which can be hundreds of emails by that point.<br />
<br />
We are considering other alternatives system side, but we need to be vary careful about such alterations as they can affect the receiving of legitimate emails as well.<br />
<br />
<b>Q: What do the attackers have to gain by doing this?</b><br />
A: Just more sources to spam people with. Once the spammers have a sufficient number of accounts stocked up, they can start sending out spam emails to other people. Often times we will cleanse an account and find that it has been altered to look like a bank or a school or a credit union.<br />
<b></b><br />
<b>Q: What should I do if I have responded to one of these emails?</b><br />
A: Change your password immediate by going to <a href="http://epass.plu.edu/">epass.plu.edu</a><b> </b>[epass.plu.edu] and call the Help Desk at 253-535-7525. We will need to walk you through cleaning your account to ensure that no one else has access.<br />
<br />
<b>Q: Is there anything I can do to help combat these emails?</b><br />
A: Yes! Continue to report them to us every time you get one. It may seem futile or redundant, but the sooner we know about a new wave, the sooner we can take action.<br />
<b></b><br />
Tell your colleagues and friends about the phishing emails and about how they can learn more about them; the more people that know, the better chance we have that the phishing waves will be ineffective.<br />
<div>
<br /></div>
Layne Nordgrenhttp://www.blogger.com/profile/01708666313972468742noreply@blogger.comtag:blogger.com,1999:blog-4771404955287606784.post-33815872192716379352014-08-04T10:42:00.000-07:002014-08-04T10:45:05.926-07:00Fraudulent Emails continue to plague PLU Community (or "What exactly is a Phishing email?")Good Morning!<br />
<br />
As many of you probably saw this weekend, yet another round of fraudulent "phishing" emails have been sent across Campus masquerading as an official email warning users that their accounts are about to be shut down due to exceeding their storage limit. While it may be easy for many of us to write these off as non-sense, the newest batches have become progressively more convincing to the point that even seasoned users would require a bit of research to determine their authenticity. <br />
<br />
<table cellpadding="0" cellspacing="0" class="tr-caption-container" style="float: right; margin-left: 1em; text-align: right;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjk7Y8XObVwMBoLkPUpFMk-lS6vTmbP-s0D75j7vwFUyBUbqFQ-gGGFBvw2aiI4LiWLHoSNn9M_5SjsqIoG6pyv1qZ_Titx_XJuzDeQ90ruOmkLJhNB0IScmfWGWgLfYzq3E3wtXA9vkPSk/s1600/phishingthemasquerade.PNG" imageanchor="1" style="clear: right; margin-bottom: 1em; margin-left: auto; margin-right: auto;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjk7Y8XObVwMBoLkPUpFMk-lS6vTmbP-s0D75j7vwFUyBUbqFQ-gGGFBvw2aiI4LiWLHoSNn9M_5SjsqIoG6pyv1qZ_Titx_XJuzDeQ90ruOmkLJhNB0IScmfWGWgLfYzq3E3wtXA9vkPSk/s1600/phishingthemasquerade.PNG" height="160" width="200" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">From a purely technical standpoint,<br />
this fake email is a thing of beauty</td></tr>
</tbody></table>
<br />
As we have noted multiple times during these campaigns, the Help Desk will <u>never</u> solicit your account information like this. All of our account work is done via our <a href="http://epass.plu.edu/" rel="nofollow" target="_blank">ePass website</a> [epass.plu.edu], and we will not intentionally put your account into a position where it cannot be recovered.<br />
<br />
Given how these emails continue to grow in their elaborateness, we felt it would be appropriate to do a more extended write up with a small FAQ to help better inform the PLU community about these phishing emails.<br />
<br />
<br />
<h2>
<span style="font-size: x-large;">Summary:</span></h2>
<ul>
<li>PLU (I&TS) will never solicit your account information via email</li>
<li>If you ever have even the slightest inkling that an email might be fraudulent, do not do anything with it and call the Help Desk at 253-535-7525</li>
<li>If you have clicked on any links in these emails or responded to them, call the Help Desk at 253-535-7525</li>
<li>We post up-to-date information on the phishing emails going around on our Twitter <a href="http://www.twitter.com/PLUHelpDesk" target="_blank">@PLUHelpDesk</a></li>
<li>This phishing campaign has been attacking users for ~5 months, taking over PLU accounts and sending more phishing emails from PLU accounts</li>
<li>They often include PLU logos to mimic official PLU emails and claim to be from the non-existent <i>PLU Webmail Management Team</i></li>
</ul>
It is imperative that we let as many people know about the existence of these fraudulent emails; the more people know, the less likely they are to actually respond to them. I&TS has been using the Help Desk Twitter <a href="http://www.twitter.com/PLUHelpDesk" target="_blank">@PLUHelpDesk</a><i> </i>to notify users about the phishing emails, but we would love to know your preferred method of communication! If you can think of a means of communication you'd prefer we use, let us know, and we will do our best to oblige.<br />
<br />
<br />
<br />
<br />
<br />
<h2>
<span style="font-size: x-large;">FAQ:</span></h2>
<b>Q: What exactly is a phishing email?</b><br />
A: A phishing email is basically an email meant to trick users into revealing sensitive information, "baiting" them into giving out private info such as passwords, credit card information, etc.<br />
<br />
Typically, a phishing email will masquerade as coming from an official source, often claiming to either have important information for the user or claiming that their "account will be terminated" if the user doesn't give out their password information.<br />
<br />
Unfortunately, methods will vary from phishing email to phishing email.<br />
<br />
<b>Q: How can I tell if an email is a phishing email?</b><br />
A: Most phishing emails are plagued with:<br />
<ul>
<li>Spelling errors</li>
<li>Grammatical mistakes</li>
<li>Strange use of punctuation</li>
<li>Bits of "code" showing in the email</li>
<li>Vague claims or threats towards your account</li>
<li> Inconsistent or incorrect information about the account system</li>
</ul>
In the most recent instances, however, the phishers have gotten really fancy and upped the ante. These most recent emails appear to be very real, as they include the PLU logo, are fairly free of any spelling or grammar mistakes, and even include our actual address! (That was particularly surprising)<br />
<br />
The only give-away on this wave of phishing emails was that the process for updating account info was completely wrong (we do everything through epass.plu.edu), and that we would never shut down your account in this fashion. Also, we don't have a Webmail Management Team, and nothing would come up if you searched it.<br />
<br />
These phishing emails were so well crafted, the only thing "wrong" about them was that they didn't send you to our actual epass.plu.edu page, which was done by design. <br />
<br />
<b>Q:</b> <b>Why is this still happening months after the initial email? Can't these emails be stopped?</b><br />
A: The way this particular phishing campaign is working is to send out as many emails as possible to PLU emails, collect a few accounts, sit on these accounts for a bit while sending out more emails, and continue to collect more accounts. Every time the attackers get another account, they can send out hundreds of emails; if even one person responds, that's another account and another couple hundred emails.<br />
<br />
It's a vicious cycle that we can only break by educating users about the existence of these emails. While we do our best to shut down the accounts as soon as we receive a report, usually we don't get a report until after a few minutes of sending, which can be hundreds of emails by that point. <br />
<br />
We are considering other alternatives system side, but we need to be vary careful about such alterations as they can affect the receiving of legitimate emails as well. <br />
<br />
<b>Q: What do the attackers have to gain by doing this?</b><br />
A: Just more sources to spam people with. Once the spammers have a sufficient number of accounts stocked up, they can start sending out spam emails to other people. Often times we will cleanse an account and find that it has been altered to look like a bank or a school or a credit union. <br />
<b> </b><br />
<b>Q: What should I do if I have responded to one of these emails?</b><br />
A: Change your password immediate by going to <a href="http://epass.plu.edu/">epass.plu.edu</a><b> </b>[epass.plu.edu] and call the Help Desk at 253-535-7525. We will need to walk you through cleaning your account to ensure that no one else has access.<br />
<br />
<b>Q: Is there anything I can do to help combat these emails?</b><br />
A: Yes! Continue to report them to us every time you get one. It may seem futile or redundant, but the sooner we know about a new wave, the sooner we can take action. <br />
<b> </b><br />
Tell your colleagues and friends about the phishing emails and about how they can learn more about them (<a href="http://www.twitter.com/PLUHelpDesk" target="_blank">@PLUHelpDesk</a>); the more people that know, the better chance we have that the phishing waves will be ineffective. <br />
<br />
<br />
<br />
<br />Unknownnoreply@blogger.comtag:blogger.com,1999:blog-4771404955287606784.post-27356217315941437012014-01-03T10:30:00.000-08:002014-01-03T10:30:07.745-08:00Router Backdoors found in tons of router models...but not a big deal for most peopleSource(s):<br />
<a href="http://arstechnica.com/security/2014/01/backdoor-in-wireless-dsl-routers-lets-attacker-reset-router-get-admin/">http://arstechnica.com/security/2014/01/backdoor-in-wireless-dsl-routers-lets-attacker-reset-router-get-admin/</a><br />
<a href="https://github.com/elvanderb/TCP-32764/blob/master/README.md">https://github.com/elvanderb/TCP-32764/blob/master/README.md (List of known affected routers)</a><br />
<br />
Summary:<br />
<br />
For the non-technically inclined, let's define a few terms for this article/post. A backdoor, in computing terms, specifically refers to a means to control a device remotely via a hidden access. You can think of it like a secret way into a device in order to control it; these backdoors often have very little or no verification, and will accept any command sent to them without question. <br />
<br />
The discoverer of the backdoor, <span class="author"><a href="https://github.com/elvanderb" rel="author">elvanderb</a>, was focusing on trying to get back into his own router, which he forgot the password to. In doing so, he found some really strange activity on his router, which upon further investigation revealed the backdoor. Being a bit of a programmer, he explored the backdoor as best he could and was able to map out many of the controls it allowed. He published his results in a <a href="https://github.com/elvanderb/TCP-32764/blob/master/backdoor_description.pptx?raw=true" rel="nofollow" target="_blank">rather humorous powerpoint presentation</a> (1.9 MB ppt download, some not safe for work language), and many other users tested his program and found quite a few other routers that had the same backdoor.</span><br />
<span class="author"><br /></span>
<span style="font-size: large;"><b><span class="author">So, is your own router at risk and should you worry? </span></b></span><br />
<span class="author"><br /></span>
<span class="author">Yes, and No. </span><br />
<span class="author"><br /></span>
<span class="author">See, the backdoor is pretty specific, and it looks to require that you actually be on the network to pull it off. Even if you were able to plug the backdoor (which you can't really), the likelihood of someone using this method to gain access to your router is pretty low. The second link has a list of known affected routers; if you use one of these for your business, there may be some cause for concern, but again, this is a fairly isolated method of attacking a router.</span><br />
<span class="author"><br /></span>
<span class="author">What this does bring up are some interesting questions as to why such a backdoor exists; all routers have a physical switch on them to allow a factory restore, so end users have no use for such an interface, and technicians would likely use this as well instead of using the rather esoteric interface. This is definitely an issue which warrants further discussion and investigation, but most home users should be able to continue using their routers as they have been without additional worry.</span>Unknownnoreply@blogger.comtag:blogger.com,1999:blog-4771404955287606784.post-15547729714809887232013-11-25T13:01:00.000-08:002013-11-25T13:02:04.661-08:00Spam Report 11/25/13<br />
Another day, another spam report, this time courtesy of one of our wonderful Help Desk Technician's, Kate! Thanks Kate.<br />
<br />
This morning the Help Desk received information regarding a group of spam emails that may end up in the inboxes of PLU Students, Faculty and Staff. The email fraudulently claims that the user’s mail server storage has been exceeded and that the account will be deleted if the user does not follow the link provided. Please ignore and delete this email should you receive it. A photo of this email as well as an explanation as to how it was determined to be spam are provided at the bottom of this post for your reference.<br />
<br />
We encourage you, as always, to err on the side of caution if you receive emails that raise your suspicions in any way. The aforementioned information at the bottom of this post may help you identify key red flags that can give away a phishing email. If you are ever uncertain as to the legitimacy of an email you receive, please do not hesitate to call the Help Desk at 253-535-7525 and we will gladly assist you in determining whether or not the message comes from a source that you can trust. <br />
<br />
<br />
If you have responded to the email pictured below and provided any information, please take the following steps to ensure the security of your account:<br />
<span style="background-color: transparent; color: black; font-family: Arial; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; vertical-align: baseline;"></span><br />
<ul style="margin-bottom: 0pt; margin-top: 0pt;">
<li dir="ltr" style="background-color: white; color: #444444; font-family: Arial; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; list-style-type: disc; text-decoration: none; vertical-align: baseline;"><div dir="ltr" style="line-height: 1.2272727272727273; margin-bottom: 9pt; margin-top: 6pt;">
<span style="background-color: white; color: #444444; font-family: Arial; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; vertical-align: baseline;">Update your epass password at </span><a href="http://epass.plu.edu/" style="text-decoration: none;"><span style="background-color: white; color: #783f04; font-family: Arial; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; vertical-align: baseline;">http://epass.plu.edu</span></a></div>
</li>
<li dir="ltr" style="background-color: white; color: #444444; font-family: Arial; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; list-style-type: disc; text-decoration: none; vertical-align: baseline;"><div dir="ltr" style="line-height: 1.2272727272727273; margin-bottom: 9pt; margin-top: 6pt;">
<span style="background-color: white; color: #444444; font-family: Arial; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; vertical-align: baseline;">Update your password on any sites where you used that password (i.e., if your epass was the same as your bank password, update your bank password as well)</span></div>
</li>
<li dir="ltr" style="background-color: white; color: #444444; font-family: Arial; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; list-style-type: disc; text-decoration: none; vertical-align: baseline;"><div dir="ltr" style="line-height: 1.2272727272727273; margin-bottom: 9pt; margin-top: 6pt;">
<span style="background-color: white; color: #444444; font-family: Arial; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; vertical-align: baseline;">Log into your Gmail and sign out of all other sessions; to do this, scroll down to the bottom of the page and look for the section which says "Last Account Activity"; click on the "Details" link; a window will appear which will let you force sign out all other sessions.</span></div>
</li>
</ul>
<div dir="ltr" style="line-height: 1.2272727272727273; margin-bottom: 9pt; margin-top: 6pt;">
If you need assistance with any of these steps or have questions about the phishing email, please contact the Help Desk at 253-535-7525 or email us at <a href="mailto:helpdesk@plu.edu">helpdesk@plu.edu</a>.<a href="https://lh4.googleusercontent.com/IEC_Ac-RMIQ6ZGEg9HKhRqXj7GHSZhrliAUFS3Bir5aIyWHeOPvnjmhOZlECPyWaj6-qa6dhIir11C2xn9pGPTJwfakhoK1zx1i7kMlFkkgbbYcxckP0uslCQw" imageanchor="1"><img border="0" height="264px;" src="https://lh4.googleusercontent.com/IEC_Ac-RMIQ6ZGEg9HKhRqXj7GHSZhrliAUFS3Bir5aIyWHeOPvnjmhOZlECPyWaj6-qa6dhIir11C2xn9pGPTJwfakhoK1zx1i7kMlFkkgbbYcxckP0uslCQw" width="624px;" /></a><span style="background-color: white; color: #444444; font-family: Arial; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; vertical-align: baseline;"></span></div>
<br />
<br />
This email tips us off in a number of ways. The text highlighted in the mint color is highly suspicious because it is clear that it does not come from a PLU source. The email address that it comes from is not a PLU address and the link it is advising you to follow is not at a PLU address. Furthermore, the language and format used is not that which PLU utilizes in its communication with students, faculty and staff (“Webmail Subscriber” is not how we refer to members of the PLU community, “your email account will be deleted from our server” is not action that would be taken by PLU in this case, and there is no PLU contact information given at the end).<br />
<br />
Simple grammatical errors such as the ones highlighted here in purple are another red flag as this number of errors should not appear in communication from PLU. Finally, the general formatting of the email is unusual, see the large empty space at the top of the email, for example, highlighted here in green. Unknownnoreply@blogger.comtag:blogger.com,1999:blog-4771404955287606784.post-83549524842614728132013-11-15T08:51:00.001-08:002013-11-15T08:51:06.140-08:00Spam Report 11/15/13Earlier this morning, the Help Desk received the first report of a series of spam emails being sent out to Faculty, Staff, and Students on campus regarding an update to the email system and requesting users please "update their passwords". As can probably be guess, this is a fraudulent email, and should be promptly ignored. At the bottom of this post is a write up of how we determined this email to be fraudulent.<br />
<br />
As always, whenever you receive a message you think might be a phishing email, err on the side of caution and ignore it. If you ever aren't sure, call the Help Desk at 253-535-7525, and we will be glad to help confirm or deny it.<br />
<br />
If you responded to the email and provided any information, please do the following:<br />
<ul>
<li>Update your epass password at <a href="http://epass.plu.edu/" rel="nofollow" target="_blank">http://epass.plu.edu</a></li>
<li>Update your password on any sites where you used that password (i.e., if your epass was the same as your bank password, update your bank password as well)</li>
<li>Log into your Gmail and sign out of all other sessions; to do this, scroll down to the bottom of the page and look for the section which says "Last Account Activity"; click on the "Details" link; a window will appear which will let you force sign out all other sessions.</li>
</ul>
If you need assistance with any of these steps or have questions about the phishing email, please contact the Help Desk at 253-535-7525 or email us at helpdesk@plu.edu.<br />
<br />
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg7FIZXiBJgRzWs64c3mYc-LMi7nUfgvhwmpCLxTT0RnnEFXOXUh9wngoh9t04W47pYFkMVaPhZ3lGMDUE1jjjj4OS_XwC7y0kVMwnIEJ5zIhtbIGycyLWs6xWVkLio2HZPhLEaV3cLSRrf/s1600/Screen+Shot+2013-11-15+at+8.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="292" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg7FIZXiBJgRzWs64c3mYc-LMi7nUfgvhwmpCLxTT0RnnEFXOXUh9wngoh9t04W47pYFkMVaPhZ3lGMDUE1jjjj4OS_XwC7y0kVMwnIEJ5zIhtbIGycyLWs6xWVkLio2HZPhLEaV3cLSRrf/s320/Screen+Shot+2013-11-15+at+8.png" width="320" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">A beautiful example of non-sense spam, all prettied up with color coding!<br />Click to enlarge.</td></tr>
</tbody></table>
<br />Unknownnoreply@blogger.comtag:blogger.com,1999:blog-4771404955287606784.post-19568985772598893602013-11-02T09:20:00.000-07:002013-11-02T09:21:23.877-07:00New Google Toolbar<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEibO7sOIKCyvnUBbl6vCbC8ng0AixmLlDFmnUKhiwdVYm-zfNfJHgEQRQrKXbuD-0VdRcfPaGupOOn7MJSJdCBf6_BZTjfMzkLMUxNPoajpaZf7h2OmpJt_0b-tR8JcweSPc2kMG8AMFg/s1600/Google_app_launcher_screenshot.png" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEibO7sOIKCyvnUBbl6vCbC8ng0AixmLlDFmnUKhiwdVYm-zfNfJHgEQRQrKXbuD-0VdRcfPaGupOOn7MJSJdCBf6_BZTjfMzkLMUxNPoajpaZf7h2OmpJt_0b-tR8JcweSPc2kMG8AMFg/s320/Google_app_launcher_screenshot.png" width="260" /></a>Are you wondering what happened to the black tool bar across the top of of your Gmail and Calendar that allows you to open other Google Apps? Google replaced the bar with a new Apps launcher icon to the top right of the screen. Clicking on the icon opens a window of Apps you can choose from... including Calendar and Drive.<br />
<br />
For more information visit the blog posting<br />
<span style="color: black;">"<a href="http://insidesearch.blogspot.com/2013/09/updating-google-bar-many-products.html" target="_blank">Updating the Google bar: many products, multiple devices.</a>" </span><br />
<br />
<br />Layne Nordgrenhttp://www.blogger.com/profile/01708666313972468742noreply@blogger.comtag:blogger.com,1999:blog-4771404955287606784.post-73686727035269971032013-10-10T16:53:00.000-07:002013-10-10T16:55:26.690-07:00APC Surge Protector Product Recall<div dir="ltr" id="docs-internal-guid-27d9ab91-a341-e31b-8a64-d4df1fb1f3ab" style="line-height: 1.15; margin-bottom: 0pt; margin-top: 0pt;">
<span style="color: #222222; font-family: Arial; font-size: 15px; vertical-align: baseline; white-space: pre-wrap;">Information and Technology Services has received a notification about particular models of APC surge protectors (pictured below) being recalled for safety concerns. From the information we have received, these models have overheated in some instances and pose a potential fire risk. We have already identified a few locations on campus that have been using the affected surge protectors, but we do not have documentation to track who else on campus might still be using this product. Please check the recall site </span><a href="http://recall.apc.com/en" style="background-color: white; color: #1155cc; font-family: arial, sans-serif; font-size: 13px; line-height: 14px; text-decoration: none;" target="_blank"><span style="background-color: transparent; font-family: Arial; font-size: 15px; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">here</span></a><span style="color: #222222; font-family: Arial; font-size: 15px; vertical-align: baseline; white-space: pre-wrap;"> to identify if any of the surge protectors in your areas are included in the recall. If you find that your department has one of these surge protectors in use, please stop using it immediately and contact the Help Desk at <a href="tel:253-535-7525" style="color: #1155cc;" target="_blank" value="+12535357525">253-535-7525</a> to let us know. We will locate a replacement for you and submit the claim through APC. For additional information on the recall, please see the information posted by </span><a href="http://www.komonews.com/news/consumer/15-million-surge-protectors-recalled-due-to-fire-hazard-226807121.html" style="background-color: white; color: #1155cc; font-family: arial, sans-serif; font-size: 13px; line-height: 14px; text-decoration: none;" target="_blank"><span style="background-color: transparent; font-family: Arial; font-size: 15px; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">KOMO news</span></a><span style="color: #222222; font-family: Arial; font-size: 15px; vertical-align: baseline; white-space: pre-wrap;"> and if you have additional questions don’t hesitate to contact the Help Desk by phone at <a href="tel:253-535-7525" style="color: #1155cc;" target="_blank" value="+12535357525">253-535-7525</a> or email at <a href="mailto:helpdesk@plu.edu" style="color: #1155cc;" target="_blank">helpdesk@plu.edu</a>.</span><br />
<span style="color: #222222; font-family: Arial; font-size: 15px; vertical-align: baseline; white-space: pre-wrap;"><br /></span>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg8VB71pXzg68X2chI8ixz2nvSx4dlUpOCt_fk5IYTHhKoSiwJKTYOrDa-a9Xzl-vlbPAEER7-jOCzT8wTuFpkBhLNQ6Qno-c9Jhif9P-yOJraWsApMaognFP4HxPhy9rDoTS5A9kVREUPe/s1600/7-series-surge-strip.png" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg8VB71pXzg68X2chI8ixz2nvSx4dlUpOCt_fk5IYTHhKoSiwJKTYOrDa-a9Xzl-vlbPAEER7-jOCzT8wTuFpkBhLNQ6Qno-c9Jhif9P-yOJraWsApMaognFP4HxPhy9rDoTS5A9kVREUPe/s1600/7-series-surge-strip.png" /></a></div>
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh4MOfHT2n8CR1riby7afM7d0qAQxi8gzKkdt2ScSrqaAXidczb0QVwTzzvdzTo8CXxSsYv0D2EjO-v5956tVYS3s9bLpFT-niz0FZBV8fG1ZoEduPibLWtHKKz0PFWb38ZaR8UVgPj1n_2/s1600/8-series-surge-strip.png" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh4MOfHT2n8CR1riby7afM7d0qAQxi8gzKkdt2ScSrqaAXidczb0QVwTzzvdzTo8CXxSsYv0D2EjO-v5956tVYS3s9bLpFT-niz0FZBV8fG1ZoEduPibLWtHKKz0PFWb38ZaR8UVgPj1n_2/s1600/8-series-surge-strip.png" /></a></div>
<span style="color: #222222; font-family: Arial; font-size: 15px; vertical-align: baseline; white-space: pre-wrap;"><br /></span></div>
Unknownnoreply@blogger.comtag:blogger.com,1999:blog-4771404955287606784.post-78266417340330265072013-09-09T14:33:00.002-07:002013-09-09T14:33:42.425-07:00Spam Report 9/9/2013At approximately 2:00 pm today, the Help Desk received reports of a spam email offering money for survey taking. A screenshot of the email text is attached to this post.<br />
<br />
While this is different than the usual phishing emails we receive, we are posting a warning on this because it's very important to be able to identify and avoid scam emails. Often times scammers will send out enticing emails offering vast sums of money for little to no work; in cases like these, the old adage applies: If it sounds too good to be true, it probably is. <br />
<br />
If you have already responded to the email, please discontinue all communication immediately. If you have provided personal information, such as your bank account information, please contact your Bank immediately and discuss the issue, they will advise you on the proper procedure for protecting your accounts.<br />
<br />
If you have given out any password or log in information, please follow our standard procedures for possibly compromised accounts:<br />
<ul>
<li>Update your epass password at <a href="http://epass.plu.edu/" rel="nofollow" target="_blank">http://epass.plu.edu</a></li>
<li>Update your password on any sites where you used that password (i.e., if your epass was the same as your bank password, update your bank password as well)</li>
<li>Log into your Gmail and sign out of all other sessions; to do this, scroll down to the bottom of the page and look for the section which says "Last Account Activity"; click on the "Details" link; a window will appear which will let you force sign out all other sessions.</li>
</ul>
<div>
Any questions, please contact the Help Desk at 253-535-7525 or helpdesk@plu.edu. You can also stop in at the Help Desk located on the first floor of the Library.</div>
<div>
<br /></div>
<div>
-D.D.</div>
<div>
<br /></div>
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgCltjrch9GB_OOoUTm8ZmaYYtpsMpOZokjPkTgllXXyFhGK3ZJKdwi7hu9n7PfHPiAyrIkX_-FIJC-DAeddGe7jKM-DqL6KWwDtFjtKrxCnHqKEmQKiFk2ZmkhzhRUqjMDJlkemio7L3bJ/s1600/Capture.PNG" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="216" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgCltjrch9GB_OOoUTm8ZmaYYtpsMpOZokjPkTgllXXyFhGK3ZJKdwi7hu9n7PfHPiAyrIkX_-FIJC-DAeddGe7jKM-DqL6KWwDtFjtKrxCnHqKEmQKiFk2ZmkhzhRUqjMDJlkemio7L3bJ/s320/Capture.PNG" width="320" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">Example of too good to be true. Click to enlarge</td></tr>
</tbody></table>
<div>
<br /></div>
Unknownnoreply@blogger.comtag:blogger.com,1999:blog-4771404955287606784.post-75665667820209389362013-08-29T08:58:00.002-07:002013-08-29T08:58:29.074-07:00Spam Report 8/29/13At approximately 6:30 pm on August 28th, a wave of spam emails went out to many users on campus. The Help Desk began receiving reports this morning of the email. At the bottom of this post is a write up of how we determined this email to be fraudulent.<br />
<br />
As always, whenever you receive a message you think might be a
phishing email, err on the side of caution and ignore it. If you ever
aren't sure, call the Help Desk at 253-535-7525, and we will be glad to
help confirm or deny it. <br />
<br />
If you responded to the email and provided any information, please do the following:<br />
<ul>
<li>Update your epass password at <a href="http://epass.plu.edu/" rel="nofollow" target="_blank">http://epass.plu.edu </a></li>
<li>Update your password on any sites where you used that password
(i.e., if your epass was the same as your bank password, update your
bank password as well)</li>
<li>Log into your Gmail and sign out of all other sessions; to do this,
scroll down to the bottom of the page and look for the section which
says "Last Account Activity"; click on the "Details" link; a window will
appear which will let you force sign out all other sessions.</li>
</ul>
If you need assistance with any of these steps or have questions
about the phishing email, please contact the Help Desk at 253-535-7525
or email us at helpdesk@plu.edu.<br />
<br />
<br />
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjdeODNWnAswxpn4M_yplnrF5NmlE7Zd6egI2DKFVWMmzuLz4rmPiwYnIg9B93YD9mPQx88moN_ZjjSoYN_jbeICMWaiH_nA0Zk60_ngUezvlvkF9FFw8mN96rEf2NTWQARVlEzQDzjIV0e/s1600/Spam+Write+Up.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="236" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjdeODNWnAswxpn4M_yplnrF5NmlE7Zd6egI2DKFVWMmzuLz4rmPiwYnIg9B93YD9mPQx88moN_ZjjSoYN_jbeICMWaiH_nA0Zk60_ngUezvlvkF9FFw8mN96rEf2NTWQARVlEzQDzjIV0e/s1600/Spam+Write+Up.png" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">Our analysis of the email (Click to Enlarge)</td><td class="tr-caption" style="text-align: center;"><br /></td><td class="tr-caption" style="text-align: center;"> </td><td class="tr-caption" style="text-align: center;"><br /></td><td class="tr-caption" style="text-align: center;"><br /></td></tr>
</tbody></table>
Unknownnoreply@blogger.comtag:blogger.com,1999:blog-4771404955287606784.post-22055967758602928872013-06-05T16:32:00.001-07:002013-06-05T22:10:59.701-07:00Gmail Inbox to be updated; Mailbox tabs and graphics updateRecently posted on the Official Google Blog, Google is planning on rolling out an update for Gmail's inbox which changes the overall look of the inbox. This is largely an aesthetic update, but the default is a bit different from the interface we all know and use daily. The video below gives us a brief tour of the new inbox.<br />
<br />
<br />
<div class="youtube5placeholder" style="height: 315px; width: 560px;">
<div class="youtube5container" style="height: 315px; margin: 0px auto; position: relative; width: 560px;">
<div class="youtube5player youtube5waiting" style="background-color: black; background-image: url(https://i4.ytimg.com/vi/CFf7dlewJus/hqdefault.jpg); background-position: 50% 50%; background-repeat: no-repeat no-repeat; background-size: 100%; height: 100%; width: 100%;">
<video preload="none" src="http://r12---sn-nx57ynee.c.youtube.com/videoplayback?fexp=904483%2C910207%2C916611%2C900352%2C924605%2C928201%2C901208%2C929123%2C929915%2C929906%2C925714%2C929919%2C929119%2C931202%2C928017%2C912512%2C912518%2C906838%2C906906%2C904485%2C930807%2C919373%2C906836%2C933701%2C912711%2C930621%2C929606%2C910075&ipbits=8&itag=22&key=yt1&ip=131.191.34.168&expire=1370518774&ratebypass=yes&sver=3&mt=1370495358&id=0857fb7657b026eb&cp=U0hWRVVMVl9MTkNONl9NRlpIOnFwbjcyMEVJNkhJ&newshard=yes&sparams=cp%2Cid%2Cip%2Cipbits%2Citag%2Cratebypass%2Csource%2Cupn%2Cexpire&ms=au&source=youtube&upn=DyUQnwhYEEo&mv=m&signature=68EEC9C535A0C9329176945BD85511FDBF507C28.7A1C27407F7CE3D3A7565DEC154EDAA2300CBB5D"></video><div class="youtube5top-overlay">
</div>
<div class="youtube5bottom-overlay">
</div>
<div class="youtube5info">
<div class="youtube5use-original youtube5show-on-waiting">
↵ Use original player</div>
<div class="youtube5title youtube5show-on-waiting">
<a href="https://www.youtube.com/watch?v=CFf7dlewJus">Meet Gmail's New Inbox</a></div>
<div class="youtube5author youtube5show-on-waiting">
By <a href="https://www.youtube.com/user/Google">Google</a></div>
<div class="youtube5formats">
<div class="youtube5from">
YouTube</div>
<ul>
<li><a href="http://r12---sn-nx57ynee.c.youtube.com/videoplayback?fexp=904483%2C910207%2C916611%2C900352%2C924605%2C928201%2C901208%2C929123%2C929915%2C929906%2C925714%2C929919%2C929119%2C931202%2C928017%2C912512%2C912518%2C906838%2C906906%2C904485%2C930807%2C919373%2C906836%2C933701%2C912711%2C930621%2C929606%2C910075&ipbits=8&itag=37&key=yt1&ip=131.191.34.168&expire=1370518774&ratebypass=yes&sver=3&mt=1370495358&id=0857fb7657b026eb&cp=U0hWRVVMVl9MTkNONl9NRlpIOnFwbjcyMEVJNkhJ&newshard=yes&sparams=cp%2Cid%2Cip%2Cipbits%2Citag%2Cratebypass%2Csource%2Cupn%2Cexpire&ms=au&source=youtube&upn=DyUQnwhYEEo&mv=m&signature=D389A38A0B98D8CDEEA641F01A61E0A7C049699D.83D1E2FF8739FE97350411A67A1C56AED5187B74">1080p</a></li>
<li class="youtube5current-format"><a href="http://r12---sn-nx57ynee.c.youtube.com/videoplayback?fexp=904483%2C910207%2C916611%2C900352%2C924605%2C928201%2C901208%2C929123%2C929915%2C929906%2C925714%2C929919%2C929119%2C931202%2C928017%2C912512%2C912518%2C906838%2C906906%2C904485%2C930807%2C919373%2C906836%2C933701%2C912711%2C930621%2C929606%2C910075&ipbits=8&itag=22&key=yt1&ip=131.191.34.168&expire=1370518774&ratebypass=yes&sver=3&mt=1370495358&id=0857fb7657b026eb&cp=U0hWRVVMVl9MTkNONl9NRlpIOnFwbjcyMEVJNkhJ&newshard=yes&sparams=cp%2Cid%2Cip%2Cipbits%2Citag%2Cratebypass%2Csource%2Cupn%2Cexpire&ms=au&source=youtube&upn=DyUQnwhYEEo&mv=m&signature=68EEC9C535A0C9329176945BD85511FDBF507C28.7A1C27407F7CE3D3A7565DEC154EDAA2300CBB5D">720p</a></li>
<li><a href="http://r12---sn-nx57ynee.c.youtube.com/videoplayback?fexp=904483%2C910207%2C916611%2C900352%2C924605%2C928201%2C901208%2C929123%2C929915%2C929906%2C925714%2C929919%2C929119%2C931202%2C928017%2C912512%2C912518%2C906838%2C906906%2C904485%2C930807%2C919373%2C906836%2C933701%2C912711%2C930621%2C929606%2C910075&ipbits=8&itag=18&key=yt1&ip=131.191.34.168&expire=1370518774&ratebypass=yes&sver=3&mt=1370495358&id=0857fb7657b026eb&cp=U0hWRVVMVl9MTkNONl9NRlpIOnFwbjcyMEVJNkhJ&newshard=yes&sparams=cp%2Cid%2Cip%2Cipbits%2Citag%2Cratebypass%2Csource%2Cupn%2Cexpire&ms=au&source=youtube&upn=DyUQnwhYEEo&mv=m&signature=B56E9694610B3D4A053C02019C041104518FA9CE.05D70C7326C0CC3F1E2F768243FDF71FD5267237">360p</a></li>
<li><a href="http://r12---sn-nx57ynee.c.youtube.com/videoplayback?fexp=904483%2C910207%2C916611%2C900352%2C924605%2C928201%2C901208%2C929123%2C929915%2C929906%2C925714%2C929919%2C929119%2C931202%2C928017%2C912512%2C912518%2C906838%2C906906%2C904485%2C930807%2C919373%2C906836%2C933701%2C912711%2C930621%2C929606%2C910075&ipbits=8&itag=5&key=yt1&ip=131.191.34.168&expire=1370518774&factor=1.25&burst=40&sver=3&mt=1370495358&id=0857fb7657b026eb&cp=U0hWRVVMVl9MTkNONl9NRlpIOnFwbjcyMEVJNkhJ&algorithm=throttle-factor&newshard=yes&sparams=algorithm%2Cburst%2Ccp%2Cfactor%2Cid%2Cip%2Cipbits%2Citag%2Csource%2Cupn%2Cexpire&ms=au&source=youtube&upn=DyUQnwhYEEo&mv=m&signature=988F7BDF6B1954C5506F4D5E490127E46E6954D2.90A8DB1C1CD3E1BD37382123BB1D8551D2AFDC55">240p FLV</a></li>
</ul>
</div>
<div class="youtube5replay">
← Replay</div>
<div class="youtube5close-overlay">
X</div>
</div>
<div class="youtube5info-button">
i</div>
<div class="youtube5play-large">
</div>
</div>
</div>
</div>
As of right now details are a bit sparse as to how email is filtered into the tabs or how much control users have over tabs; we will update users as more information arrives.<br />
<br />
If you do not like the idea of multiple tabs in your email, you can always switch it back to classic mode.<br />
<br />
This update should be rolling out over the next few weeks, though a specific time has not been stated.<br />
<br />
<a href="http://gmailblog.blogspot.com/2013/05/a-new-inbox-that-puts-you-back-in.html" rel="nofollow">Original Link</a><br />
<br />
<br />Unknownnoreply@blogger.comtag:blogger.com,1999:blog-4771404955287606784.post-22914972853795124952013-06-05T16:31:00.000-07:002013-06-05T22:10:03.053-07:00Spam/Phishing Email Report 6/5/13This afternoon, the Help Desk began receiving reports of a new spam/phishing email going around the PLU domain. The original email, as well as a mark up explaining what identifies it as a phishing email, can be found at the bottom of this post.<br />
<br />
As always, whenever you receive a message you think might be a phishing email, err on the side of caution and ignore it. If you ever aren't sure, call the Help Desk at 253-535-7525, and we will be glad to help confirm or deny it. <br />
<br />
If you responded to the email and provided any information, please do the following:<br />
<ul>
<li>Update your epass password at <a href="http://epass.plu.edu/" rel="nofollow" target="_blank">http://epass.plu.edu </a></li>
<li>Update your password on any sites where you used that password (i.e., if your epass was the same as your bank password, update your bank password as well)</li>
<li>Log into your Gmail and sign out of all other sessions; to do this, scroll down to the bottom of the page and look for the section which says "Last Account Activity"; click on the "Details" link; a window will appear which will let you force sign out all other sessions.</li>
</ul>
If you need assistance with any of these steps or have questions about the phishing email, please contact the Help Desk at 253-535-7525 or email us at helpdesk@plu.edu.<br />
<br />
<br />
<table cellpadding="0" cellspacing="0" class="tr-caption-container" style="float: left; margin-right: 1em; text-align: left;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh0JFOcWQLx75w0BTFQzCmYv8rXcGEjLbLMJ3bj29OJWvf9EAmWYtjw1LKMLudmOlyKTwApFYmGDz9lgZ8sY10NyRzJeSfdy8cZRsB4_R-4PnXl50ZwI_m09Ej_BY9Z3iU_jOzeEqkmo3jD/s1600/Capture.PNG" imageanchor="1" style="clear: left; margin-bottom: 1em; margin-left: auto; margin-right: auto;"><img alt="" border="0" height="200" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh0JFOcWQLx75w0BTFQzCmYv8rXcGEjLbLMJ3bj29OJWvf9EAmWYtjw1LKMLudmOlyKTwApFYmGDz9lgZ8sY10NyRzJeSfdy8cZRsB4_R-4PnXl50ZwI_m09Ej_BY9Z3iU_jOzeEqkmo3jD/s200/Capture.PNG" title="Email Breakdown" width="150" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">How did we know this was a phishing email? Click to enlarge </td><td class="tr-caption" style="text-align: center;"><br /></td><td class="tr-caption" style="text-align: center;">and read how!</td></tr>
</tbody></table>
<br />Unknownnoreply@blogger.comtag:blogger.com,1999:blog-4771404955287606784.post-15427538656701264832013-05-10T11:10:00.001-07:002013-05-10T11:10:10.806-07:00Spam Email Report 5/10/13At approximately 10:00 am this morning, the Help Desk received reports of multiple spam emails being sent to people's email. The messages (posted at the bottom of this blog post) contain mostly gibberish hyperlinks.<br />
<br />
As always, these sorts of unsolicited emails are phishing/spam emails. Remember the following rules:<br />
<br />
<ul>
<li><b>Never click on a link sent by someone you do not know</b></li>
<li><b>Never email anyone your username and password</b></li>
<li><b>Never give personal information out in response to random emails</b></li>
<li><b>Always err on the side of caution -- if you're not sure about an email, feel free to ask! We'll gladly assist </b></li>
</ul>
If you have sent out your information or clicked on a link in an unsolicited email, please contact the Help Desk immediately at 253-535-7525 or helpdesk@plu.edu. Alternatively, you can stop in at the Help Desk on the first floor of the Library. If you have submitted your password to<b></b> a suspected spam/phishing email, please go to <a href="http://epass.plu.edu/">http://epass.plu.edu</a> immediately and change your password. If you need assistance with updating your password, please contact the Help Desk.<br />
<br />
Thank you,<br />
<br />I&TS Help Desk<br />
<br />
<br />
Below is a screenshot of a copy of the message. We've broken down how we identified that it is an illegitimate email and most like a phishing email. <br />
<table cellpadding="0" cellspacing="0" class="tr-caption-container" style="float: left; margin-right: 1em; text-align: left;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg4Hl6yRolL_g4ot1CtUbn1usgss-8objWK57AuQmCYtZhgrKDYuiWK6nbwMk9TALLKoUndx1CSyt3O77JFIlmy4jF3yWCi297OgjnGSHAMNOt-1hw9jyrRA4i6Yn9BvZdXk5FUgIZUgakC/s1600/Example.PNG" imageanchor="1" style="clear: left; margin-bottom: 1em; margin-left: auto; margin-right: auto;"><img alt="" border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg4Hl6yRolL_g4ot1CtUbn1usgss-8objWK57AuQmCYtZhgrKDYuiWK6nbwMk9TALLKoUndx1CSyt3O77JFIlmy4jF3yWCi297OgjnGSHAMNOt-1hw9jyrRA4i6Yn9BvZdXk5FUgIZUgakC/s1600/Example.PNG" height="203" title="" width="320" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">Click for Larger version</td></tr>
</tbody></table>
<br />
Unknownnoreply@blogger.comtag:blogger.com,1999:blog-4771404955287606784.post-84231899580031701962013-04-25T14:00:00.001-07:002013-04-25T14:00:08.928-07:00Update to Google Drive Chat Over the course of the next day or two, Google will be updating the chat function in Google Drive. The chat will be changing from the old colored squares to using everyone's Google Profile Picture. This is part of Google's project to unify all the different chat tools across their products. <br />
<br />
New features will include the ability to add people to your Google+ circles without leaving Google Drive, a one-button "Chat with all" button that instantly starts a conversation with everyone in the document. <br />
<br />
So be on the look out for the update, it should be a nice change!<br />
<br />
<br />
<a href="http://googledrive.blogspot.com/2013/04/bringing-people-together-in-drive.html?utm_source=feedburner&utm_medium=email&utm_campaign=Feed%3A+GoogleDriveBlog+%28Google+Drive+Blog%29"><span style="font-size: x-small;">Original Post From Google</span></a><br />
<span style="font-size: x-small;"> </span> <br />
<br />Unknownnoreply@blogger.comtag:blogger.com,1999:blog-4771404955287606784.post-23107534213785689622013-04-05T14:14:00.001-07:002013-04-05T14:15:16.337-07:00Spam email report 4/5/2013At approximately 12:00 pm today, the Help Desk began receiving reports of a spam email message being sent to users at PLU, claiming to be from the I&TS Help desk. A copy of the spam message will be included at the bottom of this post.<br />
<br />
As always, I&TS will never request your password; any emails claiming to be from I&TS or from the Help Desk claiming you need to email your password are fraudulent. If you are ever not sure if a message is legitimate or not, always err on the side of caution, and contact the Help Desk at 253-535-7525 or e-mail us at helpdesk@plu.edu. We will be more than glad to help determine if a message is legitimate or not.<br />
<br />
<br />
If you accidentally responded to one of these messages, please go to http://epass.plu.edu and use the <a href="https://epass.plu.edu/epass-tools/">Change Your ePass Password</a> link to change your password immediately. Please contact the Help Desk if you need assistance updating your password.<br />
<br />
<br />
---Spam Message---<br />
<span style="font-size: x-small;">From: <b class="gmail_sendername">IT Helpdesk <helpdesk@heldesk.edu></b> <span dir="ltr"><kbrown@eureka.edu></span><br />
Date: Fri, Apr 5, 2013 at 12:38 PM<br />Subject: Important! 2013 Webmail Upgrade to Prevent Email Account Deletion<br />To: <br /><br /><br />Dear Edu Webmail User,</span>
<span style="font-size: x-small;"><br />
This message is from IT Help Desk to all our email Users. We are<br />
upgrading to a new email version to help increase the storage megabyte<br />
and are therefore deleting all unused email account as a result of the<br />
non-existence of users as well as updating our university directory</span>
<span style="font-size: x-small;"><br />
Also be informed of the serious technical difficulty at hand. Our<br />
Webmail Database that records your webmail data and profile has just<br />
been contrasted by a serious circulating internet virus which may make<br />
you lose your contacts. As a result we are upgrading to a new email<br />
version to help increase the storage megabyte and are therefore<br />
deleting all unused email account as a result of the non-existence of<br />
users.</span>
<span style="font-size: x-small;"><br />
To confirm the your account is currently in use and to integrate the<br />
recent maintenance carried out in e-mail system and also help in<br />
resetting your space in our database and erase the virus circulating<br />
our webmail. Reply back with the information as required below;</span>
<span style="font-size: x-small;"><br />
Username/Account ID:...<br />
Password:...<br />
Faculty/Department:....<br />
Email:......</span>
<span style="font-size: x-small;"><br />
Warning! Webmail owner that refuses to update their account by<br />
providing the requested details above after reading this mail will<br />
loose his / her account permanently.</span>
<span style="font-size: x-small;"><br />
Account Alert Code: X3XX00178SU<br />
Thank you for using our Webmail</span>
<span style="font-size: x-small;"><br />
IT Help Desk<br />
Computing & Communications</span>
<span style="font-size: x-small;"><br />
Copyright (c) 2013. All Rights Reserved.</span><br />
<span style="font-size: x-small;"><span style="font-size: small;">---End Spam Message---</span> </span>Unknownnoreply@blogger.comtag:blogger.com,1999:blog-4771404955287606784.post-82658333868754299982013-01-18T10:14:00.002-08:002013-01-18T10:14:47.710-08:00Export Google Docs, Sheets and Slides format files to Office Open XML formatsIn September, we added the ability to export Google documents to the
newer Microsoft Office formats that rely on open standards (.docx,
.xlsx, .pptx). To continue adding new features and innovations to Google
Drive and Docs, we’ll be focusing our resources on exporting to these
newer open formats rather than the older, proprietary Office formats
(.doc, .xls, .ppt) that were used in Office 97-2003.<br />
<br />
As we announced in October, after January 31, 2013, users will not be
able to export files to the older Office 97-2003 formats. For users who
still use Office 97-2003, we recommend installing the free <a href="http://www.microsoft.com/en-us/download/details.aspx?id=3" target="_blank">compatibility plugin</a> from Microsoft, which will allow them to open the modern Office file types.<br />
<br />
<b>For more information</b><br />
<a href="http://googleappsupdates.blogspot.com.au/2012/10/docs-export-format-change-delayed-to.html" target="_blank">http://googleappsupdates.<wbr></wbr>blogspot.com.au/2012/10/docs-<wbr></wbr>export-format-change-delayed-<wbr></wbr>to.html</a><br />
<a href="http://www.microsoft.com/en-us/download/details.aspx?id=3" target="_blank">http://www.microsoft.com/en-<wbr></wbr>us/download/details.aspx?id=3</a>
David Rebarhttp://www.blogger.com/profile/16574970980847117885noreply@blogger.comtag:blogger.com,1999:blog-4771404955287606784.post-5227317089917148962012-11-29T15:40:00.002-08:002012-11-29T15:44:51.728-08:00Email Large Files with Gmail and Google DriveEver have trouble sending large files as email attachments? There's now a new tool in the Gmail Compose window allowing you to attach Google Drive files to your email message. You can now insert files <b>up to 10GB</b> into your email message. Since the recipient will access these files from the cloud, they'll have access to the most current version as well.<br />
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh2GyrV918Imcm3SMjU0eXrgFnSTy3V5XpZXtYlieNlkOcRHbVEFsxbD57eVNYYXttyCypH_J7qanVV0fwuKEokeJAufNSMcWTCr_ruM2TlwNiG3aJiMwnetu_SMP5GdWJbLKmwBCMpmTg/s1600/drive1.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh2GyrV918Imcm3SMjU0eXrgFnSTy3V5XpZXtYlieNlkOcRHbVEFsxbD57eVNYYXttyCypH_J7qanVV0fwuKEokeJAufNSMcWTCr_ruM2TlwNiG3aJiMwnetu_SMP5GdWJbLKmwBCMpmTg/s320/drive1.png" width="303" /></a></div>
Please note that this feature is only available with <a href="http://gmailblog.blogspot.com/2012/10/introducing-new-compose-in-gmail.html" target="_blank">Gmail's new compose experience</a>, so you'll need to opt-in if you haven't already done so.<br />
<div>
<br /></div>
<div>
For more details visit the Google Drive Blog posting, <a href="http://googledrive.blogspot.com/2012/11/gmail-and-drive-new-way-to-send-files.html" target="_blank">Gmail and Drive - a new way to send files</a>.</div>
Layne Nordgrenhttp://www.blogger.com/profile/01708666313972468742noreply@blogger.comtag:blogger.com,1999:blog-4771404955287606784.post-30223076044298378602012-11-29T13:25:00.000-08:002012-11-29T15:42:06.097-08:00Create and Edit Spreadsheets with Google Drive App<span style="font-family: Times, Times New Roman, serif;">With the new Google Drive App for iOS and Android, you can create and edit Google Spreadsheets on your mobile device. Functionality includes font adjustment, column resizing, data sorting, and more. If you're collaborating in real time on a spreadsheet, you'll see other people's edits as they're made.</span><br />
<span style="font-family: Times, Times New Roman, serif;"><br /></span>
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://1.bp.blogspot.com/-pSH4Jntkvn4/ULYxNUArQRI/AAAAAAAAL4E/QrjJuJD_SeU/s1600/iPad-trix.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><span style="font-family: Times, Times New Roman, serif;"><img border="0" height="320" src="http://1.bp.blogspot.com/-pSH4Jntkvn4/ULYxNUArQRI/AAAAAAAAL4E/QrjJuJD_SeU/s320/iPad-trix.png" width="230" /></span></a></div>
<span style="font-family: Times, Times New Roman, serif;">You can get the Google Drive App from <a href="https://play.google.com/store/apps/details?id=com.google.android.apps.docs" target="_blank">Google Play</a> or the <a href="https://itunes.apple.com/app/google-drive/id507874739?mt=8" target="_blank">Apple App Store</a>.</span><br />
<span style="font-family: Times, 'Times New Roman', serif;"><br /></span>
<span style="font-family: Times, 'Times New Roman', serif;">For more details, see Google Drive Blog posting </span><a href="http://googledrive.blogspot.com/2012/11/edit-spreadsheets-on-go-with-drive.html" style="font-family: Times, 'Times New Roman', serif;">Edit spreadsheets on the go with the Drive mobile app</a><span style="font-family: Times, 'Times New Roman', serif;">.</span><br />
<br />Layne Nordgrenhttp://www.blogger.com/profile/01708666313972468742noreply@blogger.comtag:blogger.com,1999:blog-4771404955287606784.post-53919774843714816612012-11-15T08:52:00.001-08:002012-11-15T14:28:42.177-08:00Spam email reported 11/15/12<div class="tr_bq">
A series of spam e-mails were reported to the Help Desk at approximately 8:20 am this morning. The text of the e-mail reads as follows:</div>
<br />
<blockquote>
It has come to our notice that most of our email accounts have been opened with unprotected browsers/computers and most Users no longer use their email accounts. This has created room for spams, bulk and unsolicited emails. Our Help Desk want to deactivate all accounts which have been compromised. <br />
<br />
To validated and confirm that you are actually the original owner of this account, you are to fill up the short form in the link below and click submit;Update Your E-mail Account. <br />
[link omitted] </blockquote>
As always, the Help Desk will never solicit your password via e-mail. All changes to your account password should be done through our ePass tools at <a href="http://newepass.plu.edu/">http://newepass.plu.edu</a>. <br /><br />If you responded to the e-mail, please take the following steps:<br /><ol>
<li>Go to <a href="http://newepass.plu.edu/">http://newepass.plu.edu</a> and use the ePass Account Tools to update your password </li>
<li>Log into your e-mail and scroll to the bottom of the page; in the bottom right hand side will be a section regarding Last Account Activity. Beneath this will be the Details link (Screenshot 1); click on this link and it will open a new window. In the new window, please click on the button which reads Sign out all other sessions. (Screenshot 2) </li>
<li>If you have used your e-mail password as the password for other accounts (Online Banking, Online Stores, etc.), please change the password on those accounts as well. </li>
</ol>
If you are ever uncertain as to the validity of an e-mail, please contact the Help Desk at 253-535-7525 or e-mail us at helpdesk@plu.edu. <br /><br /><div style="font-size: 12pt;">
<br />
<br />
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="float: left; margin-right: 1em; text-align: left;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg1Mdxu8bYNZCWmM7J0mouMgu2WClCmOyDCIc8EHBtVRyHSj9vvOmgu7Hgklg6LiQ6JWFgUxgAIcUQ_DqcvleQVeUf97DigRO3kXIf1T9iWOhjbVbcME0ORQJOI5Z_xARTwg-RluO1o7GOO/s1600/Details.PNG" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="34" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg1Mdxu8bYNZCWmM7J0mouMgu2WClCmOyDCIc8EHBtVRyHSj9vvOmgu7Hgklg6LiQ6JWFgUxgAIcUQ_DqcvleQVeUf97DigRO3kXIf1T9iWOhjbVbcME0ORQJOI5Z_xARTwg-RluO1o7GOO/s1600/Details.PNG" width="320" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">Screenshot 1 <br />
(click to enlarge)</td></tr>
</tbody></table>
<table cellpadding="0" cellspacing="0" class="tr-caption-container" style="clear: right; float: left; margin-bottom: 1em; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiRk8ZIA1fzDtEY5JXW9avr6koSRCsWTmykat53LRDLwPFtItYMIeHAajeclA7GoAlxOtAmNs-cvBGpHZpf_-hbRf1weEQtDCSHOJfciKgLcEXYWqLueho3mHt8jIe_4TEkTCuzn-Pg2h3v/s1600/signout.PNG" imageanchor="1" style="clear: right; margin-bottom: 1em; margin-left: auto; margin-right: auto;"><img border="0" height="184" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiRk8ZIA1fzDtEY5JXW9avr6koSRCsWTmykat53LRDLwPFtItYMIeHAajeclA7GoAlxOtAmNs-cvBGpHZpf_-hbRf1weEQtDCSHOJfciKgLcEXYWqLueho3mHt8jIe_4TEkTCuzn-Pg2h3v/s1600/signout.PNG" width="320" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">Screenshot 2<br />
(click to enlarge)</td><td class="tr-caption" style="text-align: center;"><br /></td></tr>
</tbody></table>
</div>
<div class="separator" style="clear: both; text-align: center;">
</div>
Unknownnoreply@blogger.comtag:blogger.com,1999:blog-4771404955287606784.post-79460430613365809692012-10-31T07:46:00.000-07:002012-10-31T07:46:30.608-07:00New Streamlined Compose Window in Gmail<br />
Google Gmail now offers a new streamlined compose window. When you click the red "Compose" button in Gmail, you'll be prompted to preview the new compose feature.<br />
<br />
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td><a href="http://4.bp.blogspot.com/-Asqn4jFF1MI/UJE2O5GLWsI/AAAAAAAAAms/U0P32Z4YgOI/s1600/Screen+Shot+2012-10-31+at+6.47.11+AM.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="251" src="http://4.bp.blogspot.com/-Asqn4jFF1MI/UJE2O5GLWsI/AAAAAAAAAms/U0P32Z4YgOI/s400/Screen+Shot+2012-10-31+at+6.47.11+AM.png" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="font-size: 13px;">Click to enlarge</td></tr>
</tbody></table>
<br />
<span id="goog_1633058219"></span>To try it out, click the blue "Try it now" button at the lower left portion of the window. Otherwise, click the "Not now" button.<br />
<br />
Should you decide you want to revert back to the old Compose, click the down arrow in the lower right corner of the Compose window and choose "Switch back to old compose" from the menu.<br />
<br />
For more details visit: <a href="http://googleenterprise.blogspot.com/2012/10/introducing-new-compose-in-gmail.html?utm_source=entblog&utm_medium=blog&utm_campaign=Feed%3A+OfficialGoogleEnterpriseBlog+%28Official+Google+Enterprise+Blog%29">Official Google Enterprise Blog: Introducing the new compose in Gmail</a><br />
<br />
For Gmail Help on this topic, visit<span style="font-family: inherit;"> <span style="background-color: white; color: #222222; line-height: 24px;"><a href="http://support.google.com/mail/bin/answer.py?hl=en&answer=2645922" target="_blank">Gmail's new compose and reply experience</a></span></span>Layne Nordgrenhttp://www.blogger.com/profile/01708666313972468742noreply@blogger.comtag:blogger.com,1999:blog-4771404955287606784.post-81811514439485842552012-09-28T14:52:00.002-07:002012-09-28T14:53:07.457-07:00Discussion Feature Added to Google SpreadsheetsDiscussions were added to Google Docs and Presentations earlier this year. Now you can add discussions (comments) to spreadsheet cells. To create a discussion, click on a cell to select it and from the "Insert" menu choose "Comment"<br />
<br />
If a cell has a discussion in it, you'll see an orange triangle in the upper right corner of the cell and when you click on the cell, the discussion will pop up.<br />
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="http://4.bp.blogspot.com/-mmxl1RgAI9U/UEdxrRe_0PI/AAAAAAAAIqk/EqnjGdiiR5Y/s400/docos1.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="148" src="http://4.bp.blogspot.com/-mmxl1RgAI9U/UEdxrRe_0PI/AAAAAAAAIqk/EqnjGdiiR5Y/s320/docos1.png" width="320" /></a></div>
<br />
For more info and details read on at: <a href="http://googledocs.blogspot.com/2012/09/google-spreadsheets-now-with-discussions.html">http://googledocs.blogspot.com/2012/09/google-spreadsheets-now-with-discussions.html</a>Layne Nordgrenhttp://www.blogger.com/profile/01708666313972468742noreply@blogger.comtag:blogger.com,1999:blog-4771404955287606784.post-53866699124598093842012-05-16T07:05:00.000-07:002012-05-16T07:05:29.855-07:00New Google Docs Research Pane<div class="separator" style="clear: both; text-align: center;">
<a href="http://3.bp.blogspot.com/-tdqEutJam2U/T7GYFuC_eLI/AAAAAAAAHaY/Ez17BI-LgRw/s640/researchscreencap.png" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="400" src="http://3.bp.blogspot.com/-tdqEutJam2U/T7GYFuC_eLI/AAAAAAAAHaY/Ez17BI-LgRw/s400/researchscreencap.png" width="298" /></a></div>
The new Google Docs Research Pane provides access to Google Search from within documents so you can look up maps, quotes, etc. and insert them right into your document with a citation. Check out the Google Blog posting for more details: <a href="http://googleenterprise.blogspot.com/2012/05/find-facts-and-do-research-inside.html?utm_source=entblog&utm_medium=blog&utm_campaign=Feed%3A+OfficialGoogleEnterpriseBlog+%28Official+Google+Enterprise+Blog%29">Official Google Enterprise Blog: Find facts and do research inside Google Documents</a>:Layne Nordgrenhttp://www.blogger.com/profile/01708666313972468742noreply@blogger.comtag:blogger.com,1999:blog-4771404955287606784.post-59855462137519329522012-05-02T07:11:00.000-07:002012-05-16T07:16:56.435-07:00Star and Label Gmail Messages Before SendingWhen composing a Gmail message, you can now star and label it before sending. Just use the "Labels" drop-down menu.<br />
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgp4jzD_Mnpsu0Ngd148nFGIry4bJSMz1h1P1JGM9Sx6S0aE8SNLx8dRYMpOKXpZX58esAhOrIK5vmzlMPa8R4PQyyaZQr0NXpoF8iqHRkee06BkiBocdWWpqZvZm7f-AhwMLx7BNQ_kfg/s1600/sendandlabel.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="255" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgp4jzD_Mnpsu0Ngd148nFGIry4bJSMz1h1P1JGM9Sx6S0aE8SNLx8dRYMpOKXpZX58esAhOrIK5vmzlMPa8R4PQyyaZQr0NXpoF8iqHRkee06BkiBocdWWpqZvZm7f-AhwMLx7BNQ_kfg/s400/sendandlabel.png" width="400" /></a></div>
<br />
<br />
For more information see: <a href="http://gmailblog.blogspot.com/2012/03/star-and-label-messages-before-you-send.html">Star and label messages before you send them | Official Gmail Blog</a>:Layne Nordgrenhttp://www.blogger.com/profile/01708666313972468742noreply@blogger.comtag:blogger.com,1999:blog-4771404955287606784.post-85124378735676772922011-11-01T16:15:00.000-07:002011-11-02T06:58:12.670-07:00Automatic Upgrade to Gmail's New Look to Happen SoonYou'll be automatically upgraded to the new Gmail look very soon. But if you don't want to wait, you can switch to it today by logging into Gmail and clicking "Switch to the new look."<br />
<br />
Check out the video to see some of the new Gmail improvements.<br />
<br />
<div class="separator" style="clear: both; text-align: center;">
<iframe allowfullscreen='allowfullscreen' webkitallowfullscreen='webkitallowfullscreen' mozallowfullscreen='mozallowfullscreen' width='320' height='266' src='https://www.youtube.com/embed/vfW5e6jVsMs?feature=player_embedded' frameborder='0'></iframe></div>
<br />
<br />
<br />
And for more information about the Gmail new look visit <a href="http://gmailblog.blogspot.com/2011/11/gmails-new-look.html">Gmail's New Look</a>.Layne Nordgrenhttp://www.blogger.com/profile/01708666313972468742noreply@blogger.comtag:blogger.com,1999:blog-4771404955287606784.post-193940560659667662011-10-03T06:39:00.000-07:002011-11-01T16:18:10.121-07:00New Look of Google Docs and Sites Being Rolled Out<span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif;">Starting October 3, Google is rolling out the new look of Google Docs and Sites. The new look design focuses on highlighting your content with cleaner and more prominent menus, toolbars, and action buttons. </span><br />
<span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif;"><br /></span><br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgjhh4PPkNL7mTsZg6WqobuRHNYj7LvpRhf1Ok5rYogKuvE1Sm0SeFY8yM0StljSHxiWBBa_HN5Kr_ETebpOxkn0TUNCR1dlz8LQx8G7dQjATata1VhY8TC8_5uE2SiiAtBKAegEFIj__g/s1600/docslook.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="167" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgjhh4PPkNL7mTsZg6WqobuRHNYj7LvpRhf1Ok5rYogKuvE1Sm0SeFY8yM0StljSHxiWBBa_HN5Kr_ETebpOxkn0TUNCR1dlz8LQx8G7dQjATata1VhY8TC8_5uE2SiiAtBKAegEFIj__g/s400/docslook.png" width="400" /></a></div>
<br />
<span class="Apple-style-span" style="background-color: white; line-height: 19px;"><span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif;">If you’re still not ready for the new look you can revert to the Classic look, via <span style="font-weight: bold;">Help > Use the classic look</span>. The classic look will be supported for at least a few more weeks. </span></span><br />
<span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif;"><br /></span><br />
<span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif;">For more info visit: <a href="http://googledocs.blogspot.com/2011/10/experience-new-look-of-docs-and-sites.html">Experience the new look of Docs and Sites | Docs Blog</a></span><br />
<br />Layne Nordgrenhttp://www.blogger.com/profile/01708666313972468742noreply@blogger.comtag:blogger.com,1999:blog-4771404955287606784.post-28310896772387094912011-09-28T06:09:00.000-07:002011-10-04T06:18:56.084-07:00Add Live Charts to Google Sites<span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif;"><span class="Apple-style-span" style="background-color: white; line-height: 19px;">Now</span><span class="Apple-style-span" style="background-color: white; line-height: 19px;"> you can display Google Docs charts in your Google Sites pages by going to <span style="font-weight: bold;">Insert Menu</span> and choosing <span style="font-weight: bold;">Charts</span> in the edit mode. You can choose from either a <b>Live </b>view of the data when the page is generated or from a <b>Snapshot </b>of the graph data from a particular time slice. </span></span><br />
<span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif;"><span class="Apple-style-span" style="background-color: white; color: #333333; font-size: 14px; line-height: 19px;"><br />
</span></span><br />
<span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif;">For more details see: <a href="http://googledocs.blogspot.com/2011/09/visualize-your-data-with-charts-in.html">Visualize your data with charts in Google Sites | Docs Blog</a></span><br />
<span class="Apple-style-span" style="color: #333333; font-family: Arial, Helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: 14px; line-height: 19px;"><br />
</span></span><br />
<div class="separator" style="clear: both; text-align: center;"><span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; margin-left: 1em; margin-right: 1em;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjpmb7ojwzOXD9ZLMah4bagNljBQgoJ8znr7tAC9VfBni0rtsJ87Nt8AOcrNuXkF8b2-rkmGFyOqW8DA7YIp54mpyImWPgoRliN16V5wvaxcNAmW0Jugz6v8pshGzY2PB37OXju94T5cXY/" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="256" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjpmb7ojwzOXD9ZLMah4bagNljBQgoJ8znr7tAC9VfBni0rtsJ87Nt8AOcrNuXkF8b2-rkmGFyOqW8DA7YIp54mpyImWPgoRliN16V5wvaxcNAmW0Jugz6v8pshGzY2PB37OXju94T5cXY/" width="400" /></a></span></div><span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif;"><br />
</span>Layne Nordgrenhttp://www.blogger.com/profile/01708666313972468742noreply@blogger.com